Free shipping
By purchasing on our site we guarantee, upon exceeding a minimum expense and based on the country or geographical area where the shipment will be made, the free shipping service.
The following table specifies the minimum spending thresholds for obtaining free shipping:
| Shipping | location Minimum charge for free shipping |
|---|---|
| Italy | € 50.00 |
| Europe | € 150.00 |
| USA | € 400.00 |
| Rest of the world | € 700.00 |
Costs and types of shipping
In the event that the total of your purchases does not exceed the minimum spending threshold for free shipping, the fixed rates shown in the table below will be applied.
For each geographical area relating to the place of delivery, the costs are divided into two categories:
GENERAL : all products (excluding jewelry), considered bulky and for which a thick packaging with bubble wrap and the use of a package larger than the actual size of the product is required.
JEWELS : all products belonging to the “jewelry” category, for which the use of envelopes lined with a thick layer of bubble wrap is required.
| Place of dispatch | . Delivery times. | Shipping costs |
|---|---|---|
| Italy (jewelery) | Delivery in 1-2 working days | € 10.00 |
| Italy (general) | Delivery in 1-2 working days | € 20.00 |
| Europe (jewelery) | Delivery in 2-5 working days | € 25.00 |
| Europe (general) | Delivery in 2-5 working days | € 40.00 |
| USA (jewelry) | Delivery in 2-10 working days | € 40.00 |
| USA (general) | Delivery in 2-10 working days | € 120.00 |
| Rest of the world (jewelery) | Delivery in 2-10 working days | € 60.00 |
| Rest of the world (general) | Delivery in 2-10 working days | € 200.00 |
The shipping times indicated above are estimated according to the times guaranteed by the carrier used for delivery.
In case of changes, we will inform you through the contacts you provided during the purchase.
For any questions or clarifications, please contact us. We are at your complete disposal. Or visit the Terms and Conditions page
Shockproof packaging
Any product purchased before being shipped is carefully packed to protect it from any bumps or accidents during shipping.
Each product is then wrapped in a thick coating of bubble wrap (the amount of coating varies according to the size and weight of the object) and placed inside a sturdy cardboard that contains the entire volume correctly. The package is also filled inside with polystyrene to ensure maximum protection. If the object in question is a glass jewel, it is foreseen the use of specific shockproof envelopes lined inside with a thick layer of bubble wrap.
